COVID-19 Update

Sacramento Valley Veterinary Services is continuing to provide end-of-life services for as long as we are able to do so during this time. Our goal is to support you in gracefully saying goodbye to your pet in your home, where you and your pet are most comfortable. While this is a very stressful time for our entire global community, we also understand the very personal and often heartbreaking decision you are experiencing with your pet.

 

We understand that there are additional concerns regarding client health and safety, as such, we are following currently recommended precautions to help reduce the spread of coronavirus. While there is an inherent risk in having non-family members in your residence, we are doing our best to mitigate these risks. No staff members will be working if they (or any family members) have signs associated with coronavirus infection. Veterinarians will be wearing personal protective equipment at each visit, and any non-disposable veterinary supplies are being disinfected after each appointment. It is our goal to continue to provide services to our community while doing everything we can to minimize risk for our staff and our clients.

 

  1. We ask that you not schedule an appointment if you, or any member of your household, are currently ill OR if you have had known contact with a person with COVID-19 in the last 14 days. Please call, text, or email if you have special circumstances.
  2. We will try to maintain a 6 ft distance from owners and will have to forgo our customary handshakes and hugs.
  3. We would prefer to have all appointments outdoors, however, we realize that does not work well for some of our patients or owners. For outdoor appointments, we will wear cloth masks and gloves. For indoor appointments, we will wear an N95 respirator mask, shoe covers, and gloves.
  4. All traditional paperwork will be completed prior to our arrival at your home. We will send a photo of your pet’s euthanasia authorization form prior to your appointment. You will be asked to review the document for accuracy, and we will note that you have given permission for the euthanasia via phone. All payments at this time will be via PayPal online. You will be sent a PayPal link to your email, we are requesting payments be completed by the end of the day of your visit. (PayPal accepts all major credit cards, you do not need to have a PayPal account.)
  5. We have traditionally asked owners to assist us in lifting dogs over 25 pounds when owners request our services for body care. We are happy to transport any pet under 25 pounds without owner assistance. For pets over 25 pounds, owners will need to either be able to lift the pet into our vehicle or contact a local crematorium for the transport of remains. We are happy to facilitate body care with any of the local crematoriums.

 

We understand the need for compassion and empathy during this time of crisis and uncertainty. We are here to help our clients and their dearly loved pets in the best way we can. If you have any questions or concerns, please do not hesitate to ask.

 

Most sincerely,

 

Laura Summers, DVM, DACLAM

Owner, Sacramento Valley Veterinary Services